Terms & Conditions

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Check-in & Guest Policies

  • Our rates include « à la carte » breakfast and Vilanculos airport transfers.
  • For a stress free holiday, you can choose a bed – breakfast – dinner option. Just ask us.
  • Rooms are no smoking.
  • Check-in from 2 pm – Check out at 10.30 am – Later check out can be organized depending on room availability.
  • Please note that we have 5 dogs. Very friendly and well behaved. Should you wish to travel with your own pet, please ask us.

Specials & Packages

  • We have special rates for SADC residents (a residency proof will be asked)
  • Package stay 6 nights – get 1 night free (special doesn’t apply from Dec 20 to Jan 6)
  • Minimum stay 2 nights – From Dec 22nd to Jan 6th, minimum stay 4 nights.

Booking and cancellation policy

  • Reservation is confirmed upon payment of a 25% non refundable deposit.
  • Full payment is required 30 days before check-in date.
  • All cancellations must be notified by e-mail to [email protected]
  • Cancellation more than 30 days before check in date : 25% of the total value will be charged.
  • Cancellation less then 30 days before check in date : no refund.
  • Rates are quoted in US$. Should payments be made in a currency other than US$, the exchange rate on the day of payment will apply.
  • The property will not be held liable for any exchange rate fluctuations.
  • Fees and charges related to the payment and/or currency fluctuations will be deducted from the refund.
  • No refunds for late arrival or early departure nor for a service not used.
  • We strongly recommend to purchase a travel insurance to cover for unforseen events.

 

For any inquiries or questions. contact [email protected] or Whatsapp +258 844 126 478